01. Stablecoins and USD are different
A stablecoin can lose its intended value and is not the same as a USD bank balance. Its issuer or redemption arrangements can also encounter financial or operational problems. Supported stablecoins received using the bank instructions shown in OneLink are converted into USD. Receiving this way does not mean you hold stablecoins in a custody account, and the credited amount remains subject to applicable conversion and review.
02. Asset, network and address must match
Use the exact receiving details shown for your account and the supported asset and network. A wrong network, unsupported asset or incorrect address can cause loss. Blockchain transfers may be irreversible, even when a payment has not reached its intended recipient.
03. Rates, fees and timing
Exchange rates can change. Network conditions, banking schedules and transaction review may affect processing times. Read the applicable fees and quote type before confirming; do not treat an illustration or estimated arrival time as a guaranteed result.
04. Review, rejection and returns
A receipt or payment may need further information and may be delayed, rejected or returned by a financial provider. Submitted, pending and completed are different states. A transfer visible on a blockchain is not by itself confirmation of a USD bank credit. Check the amount and status reported for your account before relying on the funds.
05. Account and card availability
Available countries, services and limits depend on the approved account and provider. A card application being accepted is not confirmation that a card has been issued or activated. Follow the instructions supplied with an issued card before using it.
06. Provider and service availability
Banks, payment providers and networks can experience outages, restrictions or changes to their services. These may affect whether a payment method is offered and how long a transaction takes. Availability in a demonstration or another customer’s account does not establish availability for yours. Consider an alternative payment arrangement for a time-critical obligation.
07. Scams and commercial counterparties
Account verification does not establish that a supplier will deliver goods or that a payment request is genuine. Verify changed bank or wallet details through a trusted channel before sending. OneLink is not a party to the underlying sale or service agreement. Keep records and contact support promptly if you suspect an unfamiliar instruction or fraudulent request.
08. Technology and regulatory changes
Software, connectivity, account compromise and blockchain disruption can cause errors or interruption. A timeout does not establish that an instruction failed. Laws, provider requirements and supported regions may also change, affecting future access or processing. Review current instructions and confirm an uncertain transaction’s status before attempting it again.
09. Understanding your account protection
OneLink is a technology and services platform and does not hold customer funds. A USD account and a stablecoin transfer have different characteristics and protections. Read the bank and digital-asset disclosures on this page and the documents supplied for your account. A familiar currency symbol or a bank-related interface does not create a protection absent from those terms.
This page explains the current website and service experience. Account and transaction terms are provided in the relevant application or payment flow.