01. Who provides the service
NexviaOneLink LLC operates the OneLink platform. OneLink brings account information and financial instructions into one workspace; it is not the bank holding your USD account. Account, conversion and payment services are provided by the relevant financial institutions. Read the account provider details and applicable service documents before using a financial service.
02. Eligibility and account access
Available services depend on the account type, supported country, verification and provider approval. Give accurate information and keep it current. Use a business account only with authority to act for that business, and use your own assigned access. An inquiry, demonstration or application does not itself establish eligibility or open an account.
03. Website illustrations
Areas marked DEMO contain illustrative accounts, balances, card designs and transactions. Their controls do not open accounts, issue cards or execute payments. Do not use an example account number or reference to send money.
04. Receiving and account balances
Use the current receiving instructions shown for your own account. USD receipts are credited in USD. Supported local-currency or stablecoin receiving options also settle into your USD account after the required conversion and review. These options do not establish a separate stablecoin holding. Check the credited amount and funds available for use before making a payment; an expected receipt is not available money.
05. Recipients and authorized instructions
Check recipient names, bank details, asset networks and wallet addresses before confirming an instruction. Additional verification or approval may be required. Saving recipient details does not execute a payment or confirm that every payment method is available. Once an instruction has been sent for execution, correction, cancellation or recovery may no longer be possible.
06. Payment instructions and fees
Check the recipient and the complete payment summary before confirming. Reference rates are estimates, not locked execution prices. The applicable quote and service terms govern fees and processing. An instruction received or being processed is not the same as funds received by the beneficiary.
07. Documents, records and review
Keep records that explain the purpose and parties to a transaction. The workspace lets you attach supporting documents; a provider may request additional information where needed. An optional upload field does not remove a later documentation requirement. Use transaction references for follow-up and distinguish a platform payment confirmation from a bank-issued statement.
08. Availability and account security
Features can be affected by provider requirements, review, maintenance or connection problems. A displayed estimate is not a completion promise. Protect your credentials, use the required verification and contact support promptly about unfamiliar instructions or incorrect details. Do not repeat an uncertain payment only because a page timed out; first check its recorded status.
09. Website content and support
OneLink branding, software and website materials remain subject to the rights of their owners. Do not impersonate OneLink or misuse another person’s access or information. For questions about these service descriptions, contact legal@nexviaonelink.com; for an account or transaction issue, use support@nexviaonelink.com and include the relevant reference without authentication secrets.
10. Applicable service documents
OneLink’s website information does not replace the account agreements, payment terms, card conditions or authorizations presented by the relevant provider. Read those documents in the application or transaction flow before accepting them.
This page explains the current website and service experience. Account and transaction terms are provided in the relevant application or payment flow.